Privacy Policy

Last updated: 2 August 2026

Swift Support Pro (“we”, “us”, “our”) builds AI automation workflows for businesses and publishes guides and tool reviews on this website. This policy explains what information we collect when you visit swiftsupportpro.com or work with us, why we collect it, and what control you have over it.

We are based in Dhaka, Bangladesh, and work with clients internationally, including in the United States, United Kingdom, Australia, Canada, and the European Union.

1. Information We Collect

Information you give us directly

Your name, email address, and phone number when you contact us, book a strategy call, or submit a form
Your business name, industry, and details about your workflows or tools when you discuss a project with us
Messages you send us by email, WhatsApp, or through this website
Your email address if you subscribe to updates from us
Comments you leave on blog posts, along with the name and email you provide

Information collected automatically

Your IP address, browser type, device type, and operating system
Pages you visit, how long you stay, and which site referred you
Approximate location based on your IP address, at country or city level
Server log data recorded automatically by our hosting provider

We do not collect payment card numbers on this website. If you engage us for paid work, payment is handled by a third-party payment provider, and we never see or store your full card details.

2. How We Use Your Information

To reply to your enquiries and schedule calls
To scope, build, deliver, and support automation projects you hire us for
To send you updates, guides, or offers if you have asked to receive them
To understand which content is useful so we can improve the site
To keep the site secure and detect abuse or spam
To meet legal, accounting, and tax obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

3. Cookies and Tracking

Cookies are small text files stored on your device. We use them to keep the site working properly and to understand how it is used.

Essential cookies keep the site functioning, remember your preferences, and protect against spam. The site cannot work properly without these.
Analytics cookies help us see which pages are read, how visitors arrive, and where they leave. This data is aggregated and not used to identify you personally.
Affiliate cookies may be set by partner programs when you click an affiliate link, so the merchant can credit us for a referral.

You can block or delete cookies in your browser settings at any time. Blocking essential cookies may break parts of the site.

4. Affiliate Links and Disclosure

Some articles on this site contain affiliate links. If you click one and make a purchase, we may earn a commission at no additional cost to you. This helps fund the free content we publish.

Affiliate relationships never change our opinion of a product. We recommend tools we have actually used or evaluated, and we say plainly when something has drawbacks. When a post contains affiliate links, we disclose it clearly within that post.

When you click an affiliate link, the merchant may set a cookie and collect data under their own privacy policy, not ours. We suggest reviewing the policy of any site you buy from.

5. Third-Party Services We Rely On

We use trusted providers to run this site and our business. Each processes data under its own privacy policy:

Hosting stores the website files and records server logs
Analytics providers measure site traffic and engagement
Email and communication tools handle our correspondence with you
Affiliate networks and merchants track referrals from our links
Automation and AI platforms may process project data when we build workflows for you, under the terms we agree with you in writing

6. Client Project Data

When we build automation workflows, we may be given access to your business systems, such as a CRM, inbox, calendar, or e-commerce platform. We treat that access as confidential. We use it only to deliver the work you hired us for, we limit access to team members who need it, and we return or remove our access when a project ends or when you ask us to.

If we handle personal data belonging to your customers while building your workflows, we act as a processor on your instructions. Where required, we will sign a separate data processing agreement with you.

7. How We Share Information

We share personal information only in these situations:

With service providers who help us operate, under confidentiality obligations
When you ask us to, or give us permission
When the law requires it, such as a valid legal request
To protect our rights, safety, or property, or those of our users
If our business is transferred to another owner, in which case this policy continues to apply to the information transferred

8. How Long We Keep Data

Enquiries and correspondence: up to 3 years after our last contact
Client project records: for the length of the engagement plus any period required for tax and accounting purposes
Newsletter subscriptions: until you unsubscribe
Analytics data: typically up to 26 months, depending on the provider
Blog comments: retained indefinitely so conversations stay readable, unless you ask us to remove them

9. Your Rights

Wherever you live, you can ask us to:

Tell you what personal information we hold about you
Correct anything that is wrong or out of date
Delete your information, where we are not required to keep it
Stop sending you marketing messages
Provide a copy of your data in a portable format

If you are in the EU or UK

Under the GDPR and UK GDPR you also have the right to object to processing, to request that we restrict processing, and to withdraw consent at any time where our basis for processing is consent. You may lodge a complaint with your national data protection authority.

Our lawful bases for processing are: your consent, the performance of a contract with you, our legitimate interests in running and improving our business, and compliance with legal obligations.

If you are in California

Under the CCPA and CPRA you have the right to know what personal information we collect and how it is used, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined by California law. We will not discriminate against you for exercising any of these rights.

To exercise any right, email us using the address at the bottom of this page. We will respond within 30 days and may ask you to verify your identity first.

10. International Data Transfers

We operate from Bangladesh and use service providers located in other countries, including the United States and the European Union. This means your information may be transferred outside your home country, where data protection laws may differ. Where we transfer personal data from the EU or UK, we rely on appropriate safeguards such as standard contractual clauses with our providers.

11. Security

We use HTTPS encryption, access controls, and reputable hosting to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect what we hold and to limit who can access it.

12. Children

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

13. Links to Other Sites

Our articles link to third-party websites, including tools we review and affiliate partners. We are not responsible for their content or privacy practices. Please read their policies before sharing information with them.

14. Changes to This Policy

We may update this policy as our services or the law changes. When we do, we will revise the date at the top of this page. If the change is significant, we will make it clear on the site.

15. Contact Us

Questions about this policy, or want to exercise your rights? Reach us at:

Email: hello@swiftsupportpro.com
Business: Swift Support Pro
Location: Dhaka, Bangladesh
Website: swiftsupportpro.com

We aim to reply to privacy requests within 30 days.

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